Your Accountholders Care About Your Core System (Even if They Don’t Know They Do)

Your Accountholders Care About Your Core System (Even if They Don’t Know They Do)

Finastra
Published by: Research Desk Released: Oct 21, 2019

Your customers have never heard the words ‘core system’. They don’t think about what happens behind the scenes when they pay a bill or make a deposit. Yet the capabilities and limitations of your core systems are the underlying factor in how they perceive your financial institution.

This whitepaper takes a look at the experience from the outside-in. Taking a look at how the banking core system works for your customers as well as your business operations can you an idea on whether your core is a help or a hindrance.