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Better Communication: Success in a Constrained Collections Environment

better communication: success in a constrained collections environment

Published By: Research Desk Released: Jun 22, 2020

Improving Customer Communications: Success in a Constrained Collections Environment When the US economy recovers sufficiently, banks and credit unions will face an overwhelming task: Engaging ind...

Can I text? Collecting debt using text as part of an omni-channel communication strategy

can i text? collecting debt using text as part of an omni-channel communication strategy

Published By: Research Desk Released: Jun 22, 2020

Champion/Challenger Test Results: How Did Omni-Channel Communications for Collections Perform at One Major Retail Bank? Many banks and credit unions struggle to make a business case for investmen...

Champion/Challenger Test Results: How Did Omni-Channel Communications for Collections Perform at One Major Retail Bank?

champion/challenger test results: how did omni-channel communications for collections per...

Published By: Research Desk Released: Jun 16, 2020

Many banks and credit unions struggle to make a business case for investment in collection technology. In particular, many banks and credit unions have implemented some forms of omni-channel communica...

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